System Development

User-First Digital Health Solutions

At HISP India, we believe that effective health information systems begin with understanding the people who use them. Our system development approach places users at the centre of every decision, ensuring that the solutions we create are not only technically sound but also practical, intuitive, and meaningful in real-world healthcare settings.

Our Approach

User-Centric, Participatory, and Context-Driven

Participatory Design

We co-create systems with health workers, program managers, and policymakers.

Real-World Fit

Interfaces designed to match workflows—not assumptions.

Early Problem Solving

Implementation challenges identified during prototyping.

Iterative Learning

Continuous user feedback drives system evolution.

Stakeholder Ownership

Users become co-owners of the tools they help shape.

Our Development Methodology

Agile Prototyping in Public Health

  • Comprehensive Requirements Gathering

    Every successful system starts with a deep understanding of the real-world context in which it will operate. At HISP India, we begin with comprehensive requirements gathering that includes structured consultations with stakeholders, including system users and decision-makers, to capture workflows and challenges. This is followed by detailed analysis of existing documents, forms, and information flows, along with visual system mapping to identify data pathways and bottlenecks. This thorough process lays a strong foundation of core requirements that inform and guide all stages of system development.

  • Rapid Prototyping Cycles

    Once requirements are established, we adopt an iterative rapid prototyping approach—beginning with the quick development of core system components, followed by real-world testing with end-users. Feedback is systematically gathered and integrated to refine the system. These cycles are repeated multiple times, ensuring the solution continuously evolves toward optimal usability and functionality.

  • From Prototype to Production

    As prototypes mature through iterative testing, we guide a structured transition to full-scale production systems. This includes developing comprehensive documentation, delivering tailored training for various user groups, setting up sustainable support mechanisms, and deploying monitoring tools to track performance. This flexible yet methodical approach ensures our systems are technically robust, user-aligned, and built for long-term sustainability.

Our Systems Portfolio

What we Build

We build systems that don’t just manage data—they empower action, connect care, and drive better health outcomes.

Public Health Program Management Systems

(Built on DHIS2) for national and sub-national health programs.

Public Health Program Management Systems

Information systems built on free and open source solutions such as DHIS2 (www.dhis2.org) that support health initiatives at different levels in the hierarchy, enabling efficient program monitoring, resource allocation, and impact assessment.

Clinical Registries

(DHIS2/OpenMRS-based) for condition-specific longitudinal tracking.

Clinical Registries

Comprehensive patient data management systems that facilitate longitudinal tracking, clinical decision support, and outcomes analysis for specific health conditions. The clinical registries are based on both DHIS2 or OpenMRS (www.openmrs.org) depending upon the implementation settings and context.

Patient Trackers

(Mobile/web apps) for HIV, NCDs, and maternal health.

Patient Trackers

These are DHIS2-based mobile and web apps that support patient follow-up, appointment management, and treatment adherence for chronic conditions like HIV and NCDs, enhancing continuity of care across health programs.

AMR Surveillance Systems

For data-driven containment strategies.

AMR Surveillance Systems

Advanced platforms for tracking antimicrobial resistance patterns, supporting evidence-based prescription practices and containment strategies.

Integrated Health Information Platforms

Interoperability across data silos.

Integrated Health Information Platforms

Interoperable systems that connect disparate data sources, creating unified views of health information across programs and facilities.

Why HISP India?

More Than Software – We Build Capacity

We don’t just deliver systems—we build ecosystems of trust, usability, and transformation.

What sets our system development apart is our commitment to building sustainable capacity alongside technology. We don’t just deliver systems—we transfer knowledge, build local expertise, and ensure that health information systems strengthen the broader health ecosystem.

Our solutions are designed to evolve with changing health priorities and technological advancements, providing a foundation for continuous improvement in health information management and, ultimately, better health outcomes for communities.